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Bernard S

1 reviews | Active since Mar 2022

29 Mar 2022, 10:59

Weelee.co.za

Listed my vehicle on Weelee.co.za and received an offer the follwoing day. I listed all the defects on the vehicle such as worn tyres & cracked windscreen minor scratches etc. When I took my vehicle for a valuation by the Dealer who made the highest bid they reduced the offer with R40k. Their reason was tyres & windscreen. Apparently Weelee did not give them the right info. Then Weelee said they have another Dealer that will match the original highest bid who is aware of the worn tyres & cracked windscreen but they also reduced their offer with approx R23k. The so called offers one received on weelee.co.za is fictitious and it is only a tool to hook a potential client and then you waste a lot of time by making appointments etc just to find that the original offer has been reduced. In my opinion I do not think that any initial offer on Weelee.co.za have been paid OR seldom get paid even though you do list the defects on their application form. What is the purpose of bidding on this platform if any dealer can just bid any unrealistic figure to get your information in the hope that they going to offer you less anyway.

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Replies (1)
Weelee
Weelee's reply30 Mar 2022, 14:11
Official
Hello Bernard,

First off, thanks for sharing your feedback and thank you for taking the time to chat to us about the situation. Clearly, we fell short, and we sincerely apologise. 
 
We want you to know that we will be passing your comments on to the team responsible. We want to make sure your voice is heard as we continue to improve. Again, we’re sorry we dropped the ball this time, we are more than happy to further assist, please feel free to reach out at anytime if there’s anything we can do to make this better. 

Have a great day, 
Weelee