KB
Kevern B
1 reviews | Active since Sept 2015
02 Jan 2024, 16:18
Weelee Wasting customers time and money?
Went onto their website, operating hours states 9am to 6pm. Drove a long way to get their only to be met by arrogant security guards gesturing that the place is closed while lounging in their chairs to lazy to get up? Certainly will not see my business, we rushed there to specifically see a car they advertised?
Helpful (0)
Replies (3)0
Replies (3)
Weelee's replyOfficial
02 Jan 2024, 16:26Hi Kevern,
So sorry to hear you felt like your time was wasted. This is not the experience we want our clients to have.
We will be back to regular operating hours from tomorrow now that the festive season has come to an end.
We sincerely hope you consider returning, we would greatly appreciate the opportunity to make up for your bad experience.
The Weelee Team
So sorry to hear you felt like your time was wasted. This is not the experience we want our clients to have.
We will be back to regular operating hours from tomorrow now that the festive season has come to an end.
We sincerely hope you consider returning, we would greatly appreciate the opportunity to make up for your bad experience.
The Weelee Team
Weelee's reply02 Jan 2024, 16:26
Official
Hi Kevern,
So sorry to hear you felt like your time was wasted. This is not the experience we want our clients to have.
We will be back to regular operating hours from tomorrow now that the festive season has come to an end.
We sincerely hope you consider returning, we would greatly appreciate the opportunity to make up for your bad experience.
The Weelee Team
So sorry to hear you felt like your time was wasted. This is not the experience we want our clients to have.
We will be back to regular operating hours from tomorrow now that the festive season has come to an end.
We sincerely hope you consider returning, we would greatly appreciate the opportunity to make up for your bad experience.
The Weelee Team
KB
Kevern B's updateReviewer Update
02 Jan 2024, 19:48Thank you for the response, do you not think it would be prudent to advertise the operating hours should they differ from the normal hours. As mentioned we rushed there to view a vehicle at an expense to ourselves, this should not happen?
KB
Kevern B's update02 Jan 2024, 19:48
Reviewer Update
Thank you for the response, do you not think it would be prudent to advertise the operating hours should they differ from the normal hours. As mentioned we rushed there to view a vehicle at an expense to ourselves, this should not happen?
Weelee's replyOfficial
02 Jan 2024, 20:10Hi Kevern,
We have advertised these on our social pages. But we take your feedback on board and will be sure to list our public holiday operating more explicitly on our website going forward.
Again we're so sorry for the inconvenience.
The Weelee Team
We have advertised these on our social pages. But we take your feedback on board and will be sure to list our public holiday operating more explicitly on our website going forward.
Again we're so sorry for the inconvenience.
The Weelee Team
Weelee's reply02 Jan 2024, 20:10
Official
Hi Kevern,
We have advertised these on our social pages. But we take your feedback on board and will be sure to list our public holiday operating more explicitly on our website going forward.
Again we're so sorry for the inconvenience.
The Weelee Team
We have advertised these on our social pages. But we take your feedback on board and will be sure to list our public holiday operating more explicitly on our website going forward.
Again we're so sorry for the inconvenience.
The Weelee Team