WC
Willem C

1 reviews | Active since Aug 2026

16 Sept 2026, 14:56

Weelee - Very Poor After-sales Service

I initially posted a review of Weelee on Hellopeter on the 18 August 2026, about its Very Poor After-sales service. The next day a Jonathan from Weelee called and asked for my proof of communications to Weelee, which I did send via several emails to him. Jonathan then promised to resolve my issues with speed and will get back to me on the next steps. Since then, I have never heard from either him, or anyone else from Weelee, Again. Instead, now we are driving around with a car of which the license has expired and are due for the next service, soon. I just hope more social media exposure and the Ombudsman will get Weelee to honor what they put out on their marketing and branding socials.

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Replies (1)
Weelee
Weelee's reply16 Sept 2026, 15:46
Official
Hi Willem,

Thank you for sharing your concerns. It is regrettable to hear about your experience with our after-sales service. Your feedback is invaluable. We have escalated the matter further and will respond accordingly.

The Weelee Team