KS
Koketso S
1 reviews | Active since Sept 2024
08 Oct 2024, 09:27
Weelee the worst car dealership in SA. Awful & BS service
Weelee the worst car dealership in SA.
It’s been over a month since me and my partner returned a 2018 Ford Figo back to Weelee for oil leak repairs. According to Dylan we were supposed to get back the car on Friday but unfortunately we got yesterday but to our surprise the car is still leaking oil. So Weelee and ACD(the warranty company) didn’t fix the car. This car was meant for business purposes, as things stand now we are losing money because of this awful dealership. It’s over 2 months and we haven’t been able to use our new car. After sales manager Johnathan and his junior Dylan couldn’t help us. In whatever you do please guys don’t buy from Weelee.
Helpful (0)
Replies (1)0
Replies (1)
Weelee's replyOfficial
08 Oct 2024, 12:26Hi Koketso,
We’re truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback. We understand how frustrating it must be to deal with ongoing issues with your vehicle. We have spoken to our sales consultants who has informed us the vehicle was tested and checked over this weekend to ensure repairs were done accordingly, upon delivery yesterday afternoon, the 7th of October. The vehicle began to leak again. This morning, we advised you that the vehicle has been sent back to the workshop for further attention. Rest assured, we are committed to resolving this matter. Your vehicle has been sent back to our workshop for further inspection, and we will keep you updated on the progress. Thank you for your patience as we work to get this resolved.
Regards,
The Weelee Team
We’re truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback. We understand how frustrating it must be to deal with ongoing issues with your vehicle. We have spoken to our sales consultants who has informed us the vehicle was tested and checked over this weekend to ensure repairs were done accordingly, upon delivery yesterday afternoon, the 7th of October. The vehicle began to leak again. This morning, we advised you that the vehicle has been sent back to the workshop for further attention. Rest assured, we are committed to resolving this matter. Your vehicle has been sent back to our workshop for further inspection, and we will keep you updated on the progress. Thank you for your patience as we work to get this resolved.
Regards,
The Weelee Team
Weelee's reply08 Oct 2024, 12:26
Official
Hi Koketso,
We’re truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback. We understand how frustrating it must be to deal with ongoing issues with your vehicle. We have spoken to our sales consultants who has informed us the vehicle was tested and checked over this weekend to ensure repairs were done accordingly, upon delivery yesterday afternoon, the 7th of October. The vehicle began to leak again. This morning, we advised you that the vehicle has been sent back to the workshop for further attention. Rest assured, we are committed to resolving this matter. Your vehicle has been sent back to our workshop for further inspection, and we will keep you updated on the progress. Thank you for your patience as we work to get this resolved.
Regards,
The Weelee Team
We’re truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback. We understand how frustrating it must be to deal with ongoing issues with your vehicle. We have spoken to our sales consultants who has informed us the vehicle was tested and checked over this weekend to ensure repairs were done accordingly, upon delivery yesterday afternoon, the 7th of October. The vehicle began to leak again. This morning, we advised you that the vehicle has been sent back to the workshop for further attention. Rest assured, we are committed to resolving this matter. Your vehicle has been sent back to our workshop for further inspection, and we will keep you updated on the progress. Thank you for your patience as we work to get this resolved.
Regards,
The Weelee Team