LW
Louis W
1 reviews | Active since Jan 2020
08 Nov 2023, 11:49
Weelee = Terrible Service
My Narvara was uploaded yesterday morning. I received an email stating that it will be up for auction from 12pm to 2pm. The consultant phoned me and said that i will receive a call after 2pm with my offer. I have not received any news as yet. I have phoned 4 times today and i was promised that someone will call me back within (2min). I am still waiting. I think it is pathetic service being my first time using them and it will be the last. My friends and family will also know about my experience.
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Replies (3)0
Replies (3)
Weelee's replyOfficial
08 Nov 2023, 11:57Hi Louis,
We're so sorry to hear this has been your experience. This is not the level of service we aim to provide. We appreciate you bringing this to our attention and can assure you it has been escalated internally.
We will be in touch with you shortly.
The Weelee Team
We're so sorry to hear this has been your experience. This is not the level of service we aim to provide. We appreciate you bringing this to our attention and can assure you it has been escalated internally.
We will be in touch with you shortly.
The Weelee Team
Best regards,
Weelee's reply08 Nov 2023, 11:57
Official
Hi Louis,
We're so sorry to hear this has been your experience. This is not the level of service we aim to provide. We appreciate you bringing this to our attention and can assure you it has been escalated internally.
We will be in touch with you shortly.
The Weelee Team
We're so sorry to hear this has been your experience. This is not the level of service we aim to provide. We appreciate you bringing this to our attention and can assure you it has been escalated internally.
We will be in touch with you shortly.
The Weelee Team
Best regards,
LW
Louis W's updateReviewer Update
08 Nov 2023, 12:11Thank You Neill from Weelee for contacting me. I want to thank you for taking the time and explaining things to me so that i can also have a better understanding. My unhappiness was based on no feedback but it has now been sorted and i am happy.
Thank You once again.
Thank You once again.
LW
Louis W's update08 Nov 2023, 12:11
Reviewer Update
Thank You Neill from Weelee for contacting me. I want to thank you for taking the time and explaining things to me so that i can also have a better understanding. My unhappiness was based on no feedback but it has now been sorted and i am happy.
Thank You once again.
Thank You once again.
Weelee's replyOfficial
08 Nov 2023, 12:34Hi there,
We're so happy to hear we were able to resolve the matter for you.
Thanks for giving us the opportunity,
The Weelee Team
We're so happy to hear we were able to resolve the matter for you.
Thanks for giving us the opportunity,
The Weelee Team
Best regards,
Weelee's reply08 Nov 2023, 12:34
Official
Hi there,
We're so happy to hear we were able to resolve the matter for you.
Thanks for giving us the opportunity,
The Weelee Team
We're so happy to hear we were able to resolve the matter for you.
Thanks for giving us the opportunity,
The Weelee Team
Best regards,