CR
Charlotte R
1 reviews | Active since Jul 2022
23 Aug 2024, 11:27
Weelee sold me a vehicle that was unroadworthy
I bought a vehicle a few months ago and the procedure is that Weelee transfers the name unto my name and also have the roadworthy done. I don't think they sell vehicles that are unroadworthy, definitely not! Anyway, I go to buy the license for the vehicle, and it shows on the system that my vehicle is unroadworthy. Im driving the vehicle, I dont have a problem and its showing this, which means that Weelee sold me a vehicle that was unroadworthy. I need someone to call me back urgently in this regards, failing which I will take this to the media. Kind Regards
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Replies (2)
Weelee's replyOfficial
23 Aug 2024, 11:55Hi Charlotte,
We sincerely apologize for the difficulties you’ve encountered since purchasing your vehicle. Thank you for bringing this issue to our attention. Please note that we have sent your details to our sales team so they may look into this and contact you to assist you. We know there is always room to do better, and our promise is for us to continue to push, improve, and always do right by our customers.
Regards,
The Weelee Team
We sincerely apologize for the difficulties you’ve encountered since purchasing your vehicle. Thank you for bringing this issue to our attention. Please note that we have sent your details to our sales team so they may look into this and contact you to assist you. We know there is always room to do better, and our promise is for us to continue to push, improve, and always do right by our customers.
Regards,
The Weelee Team
Weelee's reply23 Aug 2024, 11:55
Official
Hi Charlotte,
We sincerely apologize for the difficulties you’ve encountered since purchasing your vehicle. Thank you for bringing this issue to our attention. Please note that we have sent your details to our sales team so they may look into this and contact you to assist you. We know there is always room to do better, and our promise is for us to continue to push, improve, and always do right by our customers.
Regards,
The Weelee Team
We sincerely apologize for the difficulties you’ve encountered since purchasing your vehicle. Thank you for bringing this issue to our attention. Please note that we have sent your details to our sales team so they may look into this and contact you to assist you. We know there is always room to do better, and our promise is for us to continue to push, improve, and always do right by our customers.
Regards,
The Weelee Team
CR
Charlotte R's updateReviewer Update
23 Aug 2024, 12:22I do appreciate the prompt response but just to let you know that as I await a response, I am driving with an expired disk that cannot be renewed because apparently it shows on the system that my car has to be roadworthy and I need to do the test and get the certificate before they can issue my disk.
CR
Charlotte R's update23 Aug 2024, 12:22
Reviewer Update
I do appreciate the prompt response but just to let you know that as I await a response, I am driving with an expired disk that cannot be renewed because apparently it shows on the system that my car has to be roadworthy and I need to do the test and get the certificate before they can issue my disk.