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Suzanne E
1 reviews | Active since Aug 2015
20 Aug 2021, 14:18
Weelee service
I was happy overall with the service, but do not think that you will sell your car the same day. The dealership who bought my car, only had time to see me 6 days later. When I got there, they listed all these issues and deducted so much off the offer price. The issues were disclosed before the car went on bidding. They know by now, you are probably out of time and will agree to any price. When I checked the dealership's website again afterwards, they are selling my car for R27,000 more. Still, Weelee said I should take the lower offer as it's still a good offer. Won't be selling via this route again.
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Weelee's replyOfficial
25 Aug 2021, 07:48Hi there Suzanne,
We appreciate your honest feedback here and we are so sorry to hear about your experience with Weelee. We'll take your feedback on board and address this internally. We know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers.
We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Best,
The Weelee team
We appreciate your honest feedback here and we are so sorry to hear about your experience with Weelee. We'll take your feedback on board and address this internally. We know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers.
We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Best,
The Weelee team
Weelee's reply25 Aug 2021, 07:48
Official
Hi there Suzanne,
We appreciate your honest feedback here and we are so sorry to hear about your experience with Weelee. We'll take your feedback on board and address this internally. We know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers.
We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Best,
The Weelee team
We appreciate your honest feedback here and we are so sorry to hear about your experience with Weelee. We'll take your feedback on board and address this internally. We know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers.
We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Best,
The Weelee team