ZV
Zaahid V

1 reviews | Active since Jun 2010

20 Aug 2024, 23:15

Weelee sells junk hail damaged seltos

Purchased a Kia seltos yesterday, all looked good enough for the price I paid, Dekra didn't mention anything about repar work to the body which I trusted, when I got home and tool more time to look at the car, The roof of the car has alot of hail damage dents and various panels on the car was repaired, please take extra time to inspect the cars

This time around I didnt look at the roof closely which was a total a flop from my side, at the end I over paid for a hail damaged vehicle that may also have been in an accident, That Dekra report is a waste of time

I thought weelee would have cleaner cars than we buy cars but they just another buy to flip quick and make you dom company

I recommend buy from a proper dealer if you want good quality or get worth that has a 7 day return policy

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Replies (1)
Weelee
Weelee's reply21 Aug 2024, 11:46
Official
Hi Zaahid,

We sincerely apologize for the difficulties you've experienced with your vehicle purchase. We understand your frustration and want to assure you this is not the level of service we strive for. It’s never our intention for customers to feel misled or dissatisfied. We have escalated your case internally and will be contacting you to address and resolve the situation. Your feedback is crucial in helping us improve our services, and we are dedicated to providing the level of support and care that our customers deserve. 

Again, we apologise for your frustration and hope to make things right.

Regards,
The Weelee Team