Weelee poor customer service

I sent a message enquiring about a car I would like to purchase. I got a WhatsApp saying that they will contact me. Hours passed and I responded to the WhatsApp asking if they are going to call or not. an hour later I received a call from their agent and I made an appointment to go and view the car. She was supposed to send me forms to fill in as well as the time that I needed to be there. It has been days and I am still waiting, their customer service is very poor. If I have to be following up with them every time, then I might as well take my money elsewhere. If you are going to buy from them, be prepared to beg for service.