Weelee's replyOfficial
26 Nov 2021, 07:50Hello Wayne, First off, thanks for sharing your feedback. And thank you for taking our call to discuss. We are really sorry that your Weelee experience didn’t meet your expectations. Clearly, we fell short, and we sincerely apologise.
In the future, we will make sure that the situation doesn’t happen again. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. Again, we’re sorry we dropped the ball this time, but we hope you’ll consider giving us another chance. Feel free to reach out to us anytime and we’ll see to it that you get what you need this time. All the best,
Team Weelee
Best regards,