SK
Shane K
1 reviews | Active since Jun 2023
28 Jun 2023, 19:31
Weelee Kempton Park Pathetic customer service!!!!!
Pathetic Pathetic customer service from Reshaad at Weelee Kempton Park!!!!
No feedback, cant reply to mails or messages and cant even take a call! Still waiting for feedback or paper work and apparently they still need a document. Been driven the car more than a month now and our first debit has go off.
Again had to phone them today to get clarity…. Note: WE HAD TO PHONE THEM!!!!!
So much for customer service Weelee Kempton park, wil make sure our Businesses wont support you ever again!!!!
Regard Shane Resin Flooring Systems
Helpful (0)
Replies (1)0
Replies (1)
Weelee's replyOfficial
28 Jun 2023, 20:07Hi Shane,
First off I'm so sorry this has been your experience with the Weelee Kempton branch. We really believe in delivering a exceptional customer experience and work really hard to live up to that. We never want our clients being left feeling like they weren't taken care of or assisted during any part of the journey.
I have escalated the matter internally and someone from our team will be in touch with you to resolve the matter.
Again, I'm so sorry this has been your experience.
We are committed to making it right.
The Weelee Support Team
First off I'm so sorry this has been your experience with the Weelee Kempton branch. We really believe in delivering a exceptional customer experience and work really hard to live up to that. We never want our clients being left feeling like they weren't taken care of or assisted during any part of the journey.
I have escalated the matter internally and someone from our team will be in touch with you to resolve the matter.
Again, I'm so sorry this has been your experience.
We are committed to making it right.
The Weelee Support Team
Weelee's reply28 Jun 2023, 20:07
Official
Hi Shane,
First off I'm so sorry this has been your experience with the Weelee Kempton branch. We really believe in delivering a exceptional customer experience and work really hard to live up to that. We never want our clients being left feeling like they weren't taken care of or assisted during any part of the journey.
I have escalated the matter internally and someone from our team will be in touch with you to resolve the matter.
Again, I'm so sorry this has been your experience.
We are committed to making it right.
The Weelee Support Team
First off I'm so sorry this has been your experience with the Weelee Kempton branch. We really believe in delivering a exceptional customer experience and work really hard to live up to that. We never want our clients being left feeling like they weren't taken care of or assisted during any part of the journey.
I have escalated the matter internally and someone from our team will be in touch with you to resolve the matter.
Again, I'm so sorry this has been your experience.
We are committed to making it right.
The Weelee Support Team