JM
Jeanne M
1 reviews | Active since Jul 2019
31 Oct 2024, 16:47
WEELEE IS PATHETIC AND RIPS YOU OFF!!
Most pathetic company I have ever dealt with. Clearly they don't know who their clients even are!! I instructed them on selling my vehicle, to have the tracking system removed and re-installed in my mother's vehicle or have it transferredtothenew owner's name, but NO COMPLIANCE!! I sold my one car in September due to emigrating and called as well as emailed them to inform them and the tracking company on this matter, actually remind them!! NOBODY EVEN RECOGNISED MY REQUEST!! WEELEE LITERALLY STOLE THAT CAR FROM ME AND SOLD IT AT A RIDICULOUS PRICE AS IT WAS BRAND NEW!! WEELEE IS BEYOND PATHETIC!! @Jonathan and @Julius
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Weelee's replyOfficial
01 Nov 2024, 10:29Hi Jeanne,
We sincerely apologise your experience, and we appreciate you taking the time to share your concerns. We understand your frustration and know that your request should have been handled with urgency and care, and we apologise if this wasn’t the case.
Please know that one of our sales consultants will be in contact with you to resolve this issue. We take this feedback seriously and will investigate what went wrong and make things right. Again, we apologise for the inconvenience caused.
Regards,
The Weelee Team
We sincerely apologise your experience, and we appreciate you taking the time to share your concerns. We understand your frustration and know that your request should have been handled with urgency and care, and we apologise if this wasn’t the case.
Please know that one of our sales consultants will be in contact with you to resolve this issue. We take this feedback seriously and will investigate what went wrong and make things right. Again, we apologise for the inconvenience caused.
Regards,
The Weelee Team
Weelee's reply01 Nov 2024, 10:29
Official
Hi Jeanne,
We sincerely apologise your experience, and we appreciate you taking the time to share your concerns. We understand your frustration and know that your request should have been handled with urgency and care, and we apologise if this wasn’t the case.
Please know that one of our sales consultants will be in contact with you to resolve this issue. We take this feedback seriously and will investigate what went wrong and make things right. Again, we apologise for the inconvenience caused.
Regards,
The Weelee Team
We sincerely apologise your experience, and we appreciate you taking the time to share your concerns. We understand your frustration and know that your request should have been handled with urgency and care, and we apologise if this wasn’t the case.
Please know that one of our sales consultants will be in contact with you to resolve this issue. We take this feedback seriously and will investigate what went wrong and make things right. Again, we apologise for the inconvenience caused.
Regards,
The Weelee Team