aT
aletta T
1 reviews | Active since Apr 2022
01 Feb 2024, 12:22
Weelee empty promises going on for 5 months
Such bad After Sales service. Can't even call it bad because it doesn't exist. It's been 5 months of empty promises just going on and on. Please ensure you get everything done that needs fixing before you pay for your car and take it from the warehouse at Weelee because they do not follow up on their promises. Even writing to the Weelee email address for assistance is not getting you any further. You can also try leaving messages at the reception phone recording because that's not getting answered either. Good luck with that
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Replies (1)Weelee's replyOfficial
01 Feb 2024, 12:57Hi Aletta,
We are so sorry to hear your experience has been so disappointing - this is not the level of service we aim to provide. We appreciate you bringing this to our attention and we can assure you, we've escalated this matter internally and will ensure you're contacted urgently.
The Weelee Team
We are so sorry to hear your experience has been so disappointing - this is not the level of service we aim to provide. We appreciate you bringing this to our attention and we can assure you, we've escalated this matter internally and will ensure you're contacted urgently.
The Weelee Team
Weelee's reply01 Feb 2024, 12:57
Official
Hi Aletta,
We are so sorry to hear your experience has been so disappointing - this is not the level of service we aim to provide. We appreciate you bringing this to our attention and we can assure you, we've escalated this matter internally and will ensure you're contacted urgently.
The Weelee Team
We are so sorry to hear your experience has been so disappointing - this is not the level of service we aim to provide. We appreciate you bringing this to our attention and we can assure you, we've escalated this matter internally and will ensure you're contacted urgently.
The Weelee Team
