1 reviews | Active since Mar 2009
Weelee didn't settle my finance for car I gave back, now I'm paying for it
In regards to the car I bought from Weelee that I had multiple failures and eventually had to return the vehicle (https://www.hellopeter.com/weelee/reviews/a-slippery-buying-experience-and-no-return-of-deposit-***).
It has been over a month now since I returned the car, the settling of my finance with Wesbank could have been settled sooner by Weelee, but HO Weelee chose to drag their feed and now I am paying for it.
I was assured that the debit order would not go off my bank account since the finance account would be settled by time my debit order was meant to go off, well that wasn't done and now I have had a deduction on my account for finance that should have been settled, and for a car I no longer own.
You never cease to disappoint Weelee.
We’re truly sorry to hear about the ongoing frustration and inconvenience you’ve faced, especially regarding the settlement delays and debit order issue. This is certainly not the experience we aim to provide, and we understand how disappointing this must be.
Please note that your feedback has been escalated for urgent review. We are committed to resolving this matter as quickly and fairly as possible. Thank you for your patience, and again, we apologise for the inconvenience caused.
Regards,
The Weelee Team
We’re truly sorry to hear about the ongoing frustration and inconvenience you’ve faced, especially regarding the settlement delays and debit order issue. This is certainly not the experience we aim to provide, and we understand how disappointing this must be.
Please note that your feedback has been escalated for urgent review. We are committed to resolving this matter as quickly and fairly as possible. Thank you for your patience, and again, we apologise for the inconvenience caused.
Regards,
The Weelee Team