LM
Lesiba M
1 reviews | Active since Sept 2024
01 Sept 2024, 19:34
Weelee company: Car I bought broke down within 2 weeks of purchase
Weelee in Centurion. I bought a car through financing, only to find my self using a taxi again.
Car handed over to me while it was not serviced.
When I mentioned to sales rep who sold me the car refered me to after sales. I wrote emails to sales consultant....no responds
I wrote emails to the company seeking assistance no responds.
Eventually car broke down within 2 weeks of collection.
Now the car is back with the dealer ship.
The sales rep not even assisting me.
Weelee says they not prepared to give me my money back.
I want my money back and wont stop till I'm refunded. Will also go to TV channels to expose this issue. I'm prepared to fight till im refunded Will go to every social media to state my case.
Helpful (0)
Replies (1)0
Replies (1)Weelee's replyOfficial
03 Sept 2024, 10:42Hi Lesiba,
We are so sorry for the disappointing experience. We understand your frustration and can assure you this is not the level of service we aim to provide. We appreciate you bringing this to our attention.
Please note we have escalated your case internally and will be contacting you to address and resolve the situation.
Regards,
The Weelee Team
We are so sorry for the disappointing experience. We understand your frustration and can assure you this is not the level of service we aim to provide. We appreciate you bringing this to our attention.
Please note we have escalated your case internally and will be contacting you to address and resolve the situation.
Regards,
The Weelee Team
Weelee's reply03 Sept 2024, 10:42
Official
Hi Lesiba,
We are so sorry for the disappointing experience. We understand your frustration and can assure you this is not the level of service we aim to provide. We appreciate you bringing this to our attention.
Please note we have escalated your case internally and will be contacting you to address and resolve the situation.
Regards,
The Weelee Team
We are so sorry for the disappointing experience. We understand your frustration and can assure you this is not the level of service we aim to provide. We appreciate you bringing this to our attention.
Please note we have escalated your case internally and will be contacting you to address and resolve the situation.
Regards,
The Weelee Team
