PH
Phillip H
1 reviews | Active since Jul 2018
13 Jun 2024, 10:02
Weelee after sales service useless!!!
I already wrote a review so this is the second one and will keep up with this. Bought a car from Weelee and when I took the car the Engine light was on. The sales person then indicated to me as well as writing on my file they will fix the problem as it was not supposed to be there. After several attempts to get this done Weelee contacted me a week ago after my review just to look good again, but just to render no service again. Battling a week after they contact me to get hold of the person that promised me, they will get back to me sorting this out. Nothing again!!!!. I will now escalate this to the legal route and see if Weelee at least can reply to a lawyer.
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Replies (1)Weelee's replyOfficial
13 Jun 2024, 10:35Hi Phillip,
Once again I'm so sorry that you've had such a disappointing experience after purchasing a car with us. I can assure you your reviews are not taken lightly and we do appreciate the feedback. I have escalated your concerns internally and we will be contacting you urgently to resolve the matter.
The Weelee Team
Once again I'm so sorry that you've had such a disappointing experience after purchasing a car with us. I can assure you your reviews are not taken lightly and we do appreciate the feedback. I have escalated your concerns internally and we will be contacting you urgently to resolve the matter.
The Weelee Team
Weelee's reply13 Jun 2024, 10:35
Official
Hi Phillip,
Once again I'm so sorry that you've had such a disappointing experience after purchasing a car with us. I can assure you your reviews are not taken lightly and we do appreciate the feedback. I have escalated your concerns internally and we will be contacting you urgently to resolve the matter.
The Weelee Team
Once again I'm so sorry that you've had such a disappointing experience after purchasing a car with us. I can assure you your reviews are not taken lightly and we do appreciate the feedback. I have escalated your concerns internally and we will be contacting you urgently to resolve the matter.
The Weelee Team
