1 reviews | Active since Jun 2018
Weele is a ****
In December 2023, I bought a car at Weele which is a 2021 Nissan Navara at R599 000.00. The car had a dent on the left fender and the front bumper. I was assured by the Manager (Nick) that in January 2024 the dents will be fixed. In January 2024 I followed up and I was not assisted. Nick advised me if there are RMI Panelbeater, I can take the car for the quote which he will need to approve. I shared the quote with Nick and he agreed that I should take car for repairs since their panel beaters are busy and this was on the 05 February 2024. The car was fixed and I collected it from the Panelbeater on the 13 February 2024. Nick requested my ID and bank details for the purpose of refunding me R8 579.00 and I submitted and he called me to assure that it will be paid to my account. I followed up on him monthly and he started not to take my call nor call me back. I am really warning people about buying cars at Weele of which I think they are ****ming as per my experience, selling dented or damaged cars promising to fix them and not fixing them. they made me to fix the car that the bank fully paid them and not refund me.
Further to this my trade in (Ford Ranger) had a damage and my insurance approved it for repairs ate Re-new it and Weele failed to bring that car for repairs and when I ask need, he said I should not worry about it.
I really hope that there is someone at Weele who doesnt believe in ****ming people rather do a legit business transaction. Today is 25 June which marks 6 months exactly since this transaction took place.
We are so sorry for the less than satisfactory service and delay in communication. We can assure you this not the level of service we aim to provide. We appreciate you taking the time to bring this to our attention, and we'll ensure this matter gets escalated to the relevant department to resolve the matter. We are so sorry for any inconvenience caused.
The Weelee Team
Best regards,
We are so sorry for the less than satisfactory service and delay in communication. We can assure you this not the level of service we aim to provide. We appreciate you taking the time to bring this to our attention, and we'll ensure this matter gets escalated to the relevant department to resolve the matter. We are so sorry for any inconvenience caused.
The Weelee Team
Best regards,
Please let me know if you aren't contacted today.
Best regards,
Please let me know if you aren't contacted today.
Best regards,
