TP
Tasmin P
1 reviews | Active since Apr 2014
16 Jul 2024, 11:25
We were sold a vehicle that ended up being not as advertised
We were sold a vehicle that ended up being not as advertised. They refuse to do any of the repairs required and now are refusing to refund us for the repairs we did with the go ahead from them that they will refund us… I am absolutely shocked by the lack of interest in anything customer related! Especially regarding anything going wrong after the fact. Absolutely abhorrent service (if i can call it service) they are borderline ****my 😡 ***** people running this place!
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Replies (1)Weelee's replyOfficial
17 Jul 2024, 14:08Hi Tasmin,
We are so sorry for the disappointing experience and the inconvenience caused. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and will be reaching out to you to ensure your concerns are heard and taken on board going forward.
Regards,
The Weelee Team
We are so sorry for the disappointing experience and the inconvenience caused. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and will be reaching out to you to ensure your concerns are heard and taken on board going forward.
Regards,
The Weelee Team
Weelee's reply17 Jul 2024, 14:08
Official
Hi Tasmin,
We are so sorry for the disappointing experience and the inconvenience caused. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and will be reaching out to you to ensure your concerns are heard and taken on board going forward.
Regards,
The Weelee Team
We are so sorry for the disappointing experience and the inconvenience caused. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and will be reaching out to you to ensure your concerns are heard and taken on board going forward.
Regards,
The Weelee Team
