LB
Lee B
1 reviews | Active since Sept 2020
25 Sept 2025, 19:23
Wasted my time (and their's).
After initial www/phone dialogue, and sending documentation via Whatsapp,. the buyer arrived on time for the examination/test drive.
The buyer was well mannered and professional, he agreed the car was in fine condition. Then he phoned his manager to finalise a price. Obviously the manager ran some kind of history check which revealed the cars engine had been changed in 2021. The offer thereafter was frankly insulting.
My problem is not that they downgraded their offer, but rather they had all information to run the check BEFORE wasting my time/petrol etc. So in my opinion Weelee's process is curious and misguided, I don't enjoy a company leading me along and then "twisting the knife" at the last moment.
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Replies (1)0
Replies (1)Weelee's replyOfficial
26 Sept 2025, 10:29Hi Lee,
We’re truly sorry to hear about your experience. This is certainly not the seamless and transparent process we aim to provide our customers. We understand your frustration.
Thank you for bringing this to our attention. Please note that we have escalated your feedback internally so that our team can review and address the process to avoid this happening again.
Regards,
The Weelee Team
We’re truly sorry to hear about your experience. This is certainly not the seamless and transparent process we aim to provide our customers. We understand your frustration.
Thank you for bringing this to our attention. Please note that we have escalated your feedback internally so that our team can review and address the process to avoid this happening again.
Regards,
The Weelee Team
Weelee's reply26 Sept 2025, 10:29
Official
Hi Lee,
We’re truly sorry to hear about your experience. This is certainly not the seamless and transparent process we aim to provide our customers. We understand your frustration.
Thank you for bringing this to our attention. Please note that we have escalated your feedback internally so that our team can review and address the process to avoid this happening again.
Regards,
The Weelee Team
We’re truly sorry to hear about your experience. This is certainly not the seamless and transparent process we aim to provide our customers. We understand your frustration.
Thank you for bringing this to our attention. Please note that we have escalated your feedback internally so that our team can review and address the process to avoid this happening again.
Regards,
The Weelee Team
