AT
Abigail T
1 reviews | Active since Mar 2024
29 Jul 2024, 12:57
Wasted my time and efforts.
They put my car up for online bidding and told me that it had an offer. They said a dealer would contact me. I waited for days, then I decided to to reach out to no avail. Everytime I contact the Weelee the consultant is “always” on a call and will get back to me. 3 weeks now. What a waste of my time. I Declined offers from other dealers because I thought they were reliable.
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Weelee's replyOfficial
30 Jul 2024, 15:52Hi Abigail,
Thank you for taking the time to write a review. We are so sorry for the disappointing experience and delay in communication. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and a consultant will reach out to you to ensure your concerns are heard and addressed.
Regards,
The Weelee Team
Thank you for taking the time to write a review. We are so sorry for the disappointing experience and delay in communication. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and a consultant will reach out to you to ensure your concerns are heard and addressed.
Regards,
The Weelee Team
Weelee's reply30 Jul 2024, 15:52
Official
Hi Abigail,
Thank you for taking the time to write a review. We are so sorry for the disappointing experience and delay in communication. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and a consultant will reach out to you to ensure your concerns are heard and addressed.
Regards,
The Weelee Team
Thank you for taking the time to write a review. We are so sorry for the disappointing experience and delay in communication. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and a consultant will reach out to you to ensure your concerns are heard and addressed.
Regards,
The Weelee Team