GS
Glenda S
1 reviews | Active since Nov 2015
14 Jan 2025, 09:39
Very poor service
Purchased a vehicle from them in early December and after 6 weeks, we are still waiting for a licence disc and are unable to used the vehicle.
Numerous attempts to contact them and supplying proof of residence on two occasions and still no action.
Matter escalate to management and a week later, the manager doesn’t respond to calls, voicemails or messages.
Helpful (0)
Replies (2)0
Replies (2)
Weelee's replyOfficial
15 Jan 2025, 08:24Hi Glenda,
Thank you for bringing this to our attention. We sincerely apologise for the inconvenience and frustration caused, this is certainly not the level of service we strive to deliver.
Rest assured, we have escalated your concern internally and one of our consultants will be in touch shortly to provide you with an update and ensure the issue is resolved as quickly as possible. We truly appreciate your patience and understanding while we work to resolve this matter.
Regards,
The Weelee Team
Thank you for bringing this to our attention. We sincerely apologise for the inconvenience and frustration caused, this is certainly not the level of service we strive to deliver.
Rest assured, we have escalated your concern internally and one of our consultants will be in touch shortly to provide you with an update and ensure the issue is resolved as quickly as possible. We truly appreciate your patience and understanding while we work to resolve this matter.
Regards,
The Weelee Team
Weelee's reply15 Jan 2025, 08:24
Official
Hi Glenda,
Thank you for bringing this to our attention. We sincerely apologise for the inconvenience and frustration caused, this is certainly not the level of service we strive to deliver.
Rest assured, we have escalated your concern internally and one of our consultants will be in touch shortly to provide you with an update and ensure the issue is resolved as quickly as possible. We truly appreciate your patience and understanding while we work to resolve this matter.
Regards,
The Weelee Team
Thank you for bringing this to our attention. We sincerely apologise for the inconvenience and frustration caused, this is certainly not the level of service we strive to deliver.
Rest assured, we have escalated your concern internally and one of our consultants will be in touch shortly to provide you with an update and ensure the issue is resolved as quickly as possible. We truly appreciate your patience and understanding while we work to resolve this matter.
Regards,
The Weelee Team
GS
Glenda S's updateReviewer Update
16 Jan 2025, 09:44Yet another 48 hours have passed and still no resolution or even feedback after numerous promises from multiple members of the Weelee team.
GS
Glenda S's update16 Jan 2025, 09:44
Reviewer Update
Yet another 48 hours have passed and still no resolution or even feedback after numerous promises from multiple members of the Weelee team.