DJ
Darshan J
1 reviews | Active since Dec 2010
24 Jan 2024, 14:38
Useless Service
Useless service so far. Left my details for a call back. Got a Whatsapp response which imp**** they were about to call me, this happened 3 times and still no call back. I called the call centre/ Centurion office twice and after a couple minutes of waiting, it goes to voicemail. I can't even make contact for a vehicle I want to buy...how ridiculous is that? If Sales is this bad, I can only imagine how much worse their Aftersales service will be. This made my decision very easy...and that is not to deal to Weelee! I've had 5 star service from WeBuyCars on follow-ups. Weelee is still a "mickey-mouse" company that it was when it first opened.
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Weelee's replyOfficial
24 Jan 2024, 15:03Hi Darshan,
Firstly let me apologise for the dissapointing service you've received - this is not the level of service we aim to provide to our clients. We are so sorry that your experience has been a let down. We appreciate you bringing this to our attention. We have escalated your feedback internally and will be in contact with you to make sure your concerns are heard.
Again, I am so sorry about the less than satisfactory engagement you've received.
The Weelee Team
Firstly let me apologise for the dissapointing service you've received - this is not the level of service we aim to provide to our clients. We are so sorry that your experience has been a let down. We appreciate you bringing this to our attention. We have escalated your feedback internally and will be in contact with you to make sure your concerns are heard.
Again, I am so sorry about the less than satisfactory engagement you've received.
The Weelee Team
Weelee's reply24 Jan 2024, 15:03
Official
Hi Darshan,
Firstly let me apologise for the dissapointing service you've received - this is not the level of service we aim to provide to our clients. We are so sorry that your experience has been a let down. We appreciate you bringing this to our attention. We have escalated your feedback internally and will be in contact with you to make sure your concerns are heard.
Again, I am so sorry about the less than satisfactory engagement you've received.
The Weelee Team
Firstly let me apologise for the dissapointing service you've received - this is not the level of service we aim to provide to our clients. We are so sorry that your experience has been a let down. We appreciate you bringing this to our attention. We have escalated your feedback internally and will be in contact with you to make sure your concerns are heard.
Again, I am so sorry about the less than satisfactory engagement you've received.
The Weelee Team