Urgent Issue with Vehicle Registration and Roadworthy Certificate

On May 10, 2024, we purchased a 2016 BMW X3 from Weelee Centurion and paid for the vehicle in full. At the time of purchase, we were assured that the registration process would be handled, and we would be notified when the license plates were ready for collection.

Despite multiple attempts to follow up with the agent, we received continuous excuses regarding the delay. Our last contact with them was on September 10, 2024, after which we received no further updates.

Today, when attempting to renew the vehicle’s license disk, we were informed that the car does not have a valid roadworthy certificate, making it impossible to obtain a new disk. This is extremely concerning, as we were under the impression that all necessary documentation would be properly handled at the time of purchase.

It is unacceptable that after nearly a year, we are still facing these issues. We urgently require clarification on this matter and a resolution to ensure the vehicle’s registration and roadworthy status are in order.