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Maphelo M

1 reviews | Active since Mar 2018

18 Nov 2024, 11:38

Unprofessional and Bad Practice from Weelee's Chelsea

I have never dealt with such Unprofesional business as Weelee and their business partner, Good car. I received an offer from Chelsea on my car and she told me a dealer (Good car) would contact me or I must contact them. After signing the offer (contract) all attempts to either at least get a feedback from Chelsea have failed. Even the dealer (Good car) Chelsea told me about has ignored my messages and calls as I wanted to know when are they collecting the car as right now I can't even sell the car to anyone else since I signed the offer (contract) with Weelee. I am very Disappointed at Weelee as I had trusted them. I am feeling like I am dealing with a ****

0
Replies (1)
Weelee
Weelee's reply19 Nov 2024, 15:13
Official
Hi Maphelo,

We sincerely apologise for the lack of communication and inconvenience this has cause. We understand your frustration. This is definitely not the level of service we strive to provide at Weelee.  

Please note that we take your feedback seriously, and we will escalate this issue to ensure that someone from our team gets in touch with you as a priority to resolve this situation.
Regards,
The Weelee Team