AN
Alfred N
1 reviews | Active since Apr 2024
13 Sept 2024, 17:03
Unhappy Customer
I had enquired about a car recently and submitted all necessary documents to one of your agents. The car was never financed however, the car-track company had the assumptions that the car is in my possession and has been deducting money from my account ever since. According to them, my details were given by this company before I could even know the outcome of how financing went
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Weelee's replyOfficial
13 Sept 2024, 17:23Hi Alfred,
We sincerely apologize for the disappointing experience. We understand your frustration and want to assure you that this is not the level of service we aim to provide. Please note, we have escalated the matter internally and will be reaching out to you soon to resolve this issue. Thank you for bringing this matter to our attention and for your patience as we work to address it.
Regards,
The Weelee Team
We sincerely apologize for the disappointing experience. We understand your frustration and want to assure you that this is not the level of service we aim to provide. Please note, we have escalated the matter internally and will be reaching out to you soon to resolve this issue. Thank you for bringing this matter to our attention and for your patience as we work to address it.
Regards,
The Weelee Team
Weelee's reply13 Sept 2024, 17:23
Official
Hi Alfred,
We sincerely apologize for the disappointing experience. We understand your frustration and want to assure you that this is not the level of service we aim to provide. Please note, we have escalated the matter internally and will be reaching out to you soon to resolve this issue. Thank you for bringing this matter to our attention and for your patience as we work to address it.
Regards,
The Weelee Team
We sincerely apologize for the disappointing experience. We understand your frustration and want to assure you that this is not the level of service we aim to provide. Please note, we have escalated the matter internally and will be reaching out to you soon to resolve this issue. Thank you for bringing this matter to our attention and for your patience as we work to address it.
Regards,
The Weelee Team