1 reviews | Active since Aug 2023
Totally dealt with in Bad faith
Confirmed a car with weelee on Monday 17 March 2025 Sales person ~(Ntsakisi Mbhalati )said on WhatsApp I must give him few minutes he will send me invoice to pay holding deposit. Asked me for documentation which I sent through immediately Spoke to another sales manager (Mohammed Seedat ) Both of them said car is gone for roadworthy and windscreen replacement And will be back Tuesday I enquired Tuesday regarding invoice Then all of a sudden I’m informed that issue they are fighting over car with another sales person Afterwards sorry car was sold to another client Pathetic service from both of these people I trusted in good faith that car was mine And then they say COO made the call Whoever your COO is I want to speak to him They dealt with me in bad faith Bad service Seems like you’ll will also get reputation of webuycars soon Utterly disappointed won’t recommend anyone go there
We sincerely apologise for the frustrating experience you've had and fully understand your disappointment. We strive to ensure clear communication and reliability, and it’s clear we did not meet those standards in this instance.
We have escalated your concern internally and will ensure this matter is reviewed and addressed. We value your feedback and will take the necessary steps to prevent this from happening again in the future. We would like to resolve this issue to your satisfaction. We appreciate your patience and the opportunity to make this right.
Regards,
The Weelee Team
We sincerely apologise for the frustrating experience you've had and fully understand your disappointment. We strive to ensure clear communication and reliability, and it’s clear we did not meet those standards in this instance.
We have escalated your concern internally and will ensure this matter is reviewed and addressed. We value your feedback and will take the necessary steps to prevent this from happening again in the future. We would like to resolve this issue to your satisfaction. We appreciate your patience and the opportunity to make this right.
Regards,
The Weelee Team