DB
Debbie B
1 reviews | Active since May 2024
09 Oct 2024, 15:44
Too busy to do business!
Having made an appointment with a Weelee consultant who kept emphasizing to me how busy he was, and couldn't afford to waste any time, he managed to "fit me in' to his busy schedule. I waited for him for 20 minutes, messaged him, and then received a call to tell me that he had forgotten about our appointment and couldn't come to see me. Just as well he is so busy that he doesn't need my business!! Very disappointing!
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Weelee's replyOfficial
10 Oct 2024, 10:03Hi Debbie,
We sincerely apologise for the inconvenience you faced during your appointment. This is not the level of service we strive to provide. Thank you for bringing this to our attention. Your feedback is crucial, and we’re taking it seriously to ensure our team maintains the highest standards of professionalism. Please note, a sales consultant will be in contact with you to resolve this matter. We understand how frustrating this situation was for you, and we’re committed to making things right.
Regards,
The Weelee Team
We sincerely apologise for the inconvenience you faced during your appointment. This is not the level of service we strive to provide. Thank you for bringing this to our attention. Your feedback is crucial, and we’re taking it seriously to ensure our team maintains the highest standards of professionalism. Please note, a sales consultant will be in contact with you to resolve this matter. We understand how frustrating this situation was for you, and we’re committed to making things right.
Regards,
The Weelee Team
Weelee's reply10 Oct 2024, 10:03
Official
Hi Debbie,
We sincerely apologise for the inconvenience you faced during your appointment. This is not the level of service we strive to provide. Thank you for bringing this to our attention. Your feedback is crucial, and we’re taking it seriously to ensure our team maintains the highest standards of professionalism. Please note, a sales consultant will be in contact with you to resolve this matter. We understand how frustrating this situation was for you, and we’re committed to making things right.
Regards,
The Weelee Team
We sincerely apologise for the inconvenience you faced during your appointment. This is not the level of service we strive to provide. Thank you for bringing this to our attention. Your feedback is crucial, and we’re taking it seriously to ensure our team maintains the highest standards of professionalism. Please note, a sales consultant will be in contact with you to resolve this matter. We understand how frustrating this situation was for you, and we’re committed to making things right.
Regards,
The Weelee Team