They really, Don't care.

Item: Weelee
Rating: 1
Author: Ray G

They don't read ones replies, All their whatsapps and Emails say that you can reply to this message, and We are here to help, But they never read the replies and by help, they mean , we will ignore your requests and do things our way. Not once but 4 times. Their service Is disgusting.

Helpful (0)

Replies (1)

Weelee's replyOfficial

22 Jan 2025, 09:01

Hi Ray,

We sincerely apologise for the frustration and poor communication you’ve experienced. This is not the service we aim to provide. Thank you for bringing this to our attention.

We’re investigating this matter urgently and will ensure your concerns are addressed promptly. Your feedback is important, and we’re committed to improving.

Regards,
The Weelee Team

Weelee's reply22 Jan 2025, 09:01

Official

Hi Ray,

We sincerely apologise for the frustration and poor communication you’ve experienced. This is not the service we aim to provide. Thank you for bringing this to our attention.

We’re investigating this matter urgently and will ensure your concerns are addressed promptly. Your feedback is important, and we’re committed to improving.

Regards,
The Weelee Team