RS
Rico S
1 reviews | Active since Dec 2022
28 Dec 2022, 21:38
They don't get back with you
They called and ask alot of questions but not telling me it's going in a auction and now earlier they don't want to answer my whatsapp , email or call which I ask them to retract my car and to tell them i already got a buyer
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Weelee's replyOfficial
05 Jan 2023, 09:50Hello Rico, First off, thanks for sharing your feedback. We are really sorry that we didn’t meet your expectations. Clearly, we fell short, and we sincerely apologise. In the future, we will make sure that this doesn’t happen again. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. Again, we’re sorry we dropped the ball this time, but we hope you’ll consider giving us another chance. Have a great day!
The Weelee team
The Weelee team
Best regards,
Weelee's reply05 Jan 2023, 09:50
Official
Hello Rico, First off, thanks for sharing your feedback. We are really sorry that we didn’t meet your expectations. Clearly, we fell short, and we sincerely apologise. In the future, we will make sure that this doesn’t happen again. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. Again, we’re sorry we dropped the ball this time, but we hope you’ll consider giving us another chance. Have a great day!
The Weelee team
The Weelee team
Best regards,