The worst aftersales service

I bought a car, and within seven day the lights were not switch off once I start the car. I contacted them and made them aware. They only resoonded when I call them. Promise, promise and promise. When we went there the mechanic said they will order the parts, since January it has not yet arrived. Mr Jonathan handling aftersales issues. If he answers you. You are lucky.. To such an extent that he even said when we are at the showroom "but the lights are switching on," a very disgusting statement. They must switch off. I dont remember how many emails I have sent. Still 🥲