Terrible service from Juan

I contacted Weelee online as I wanted to sell my vehicle. They advised that I wait until I am ready to actually let the car go, as I was still in the process of sourcing a new vehicle, but wanted to get a price on my vehicle as that would also determine the budget for the new vehicle. Be that as it may, I understood and advised that I would be in touch when I am ready to sell. After approx a month, I reached out to Juan (the person who initially contacted me) and I told him I was ready to sell. He read my Whatsapp and up to date no response. You are obviously not interested in business. Please also dont contact me now after the fact. My vehicle is sold , no thanks to Weelee...