Terrible Experience

My experience with weelee has been more than disappointing. I bought a car from them and was told I would get my new license disk, registration documents and GP plates within 5 days. Two weeks pass and I follow up with the sales consultant (first issue is the client having to follow up) and the sales consultant assures me I will get my documents and plates from the team that handles those processes. I got the car on the 5th of Jan. It is now the 25th of Jan, my temporary permit has expired and my license disk is expired. I phoned the sales consultant yesterday and he assured me it would be ready today but that they can have another temporary permit in case. I have neither a new temporary permit nor my new plates and license disk as it stands. I messaged and called the sales consultant today and no answer. I found a number for the floor manager, he answered my call but directed me to the wrong sales consultant and ignored my call thereafter. This is more than inconvenient as I am driving around with an expired license disk and an expired temporary permit. It is completely understandable that the licensing department might have delays but Weelee has dealt with that unprofessionally. There are many ways they could have managed those delays. And now, ignoring a client’s calls and messages is disrespectful. I have no choice but to go to Weelee and get the documents I need myself as I am not getting updates. Absolutely would not recommend Weelee to anyone and this is a very careless way to treat a person, especially a customer.