MR
Marcus R
1 reviews | Active since Sept 2019
02 Sept 2022, 11:57
Terrible communication with regards to confirmation on final sale price
Terrible communication with regards to confirmation on final sale price, When i was under paid according to the Employees at Weelee is that i agreed to a price that in never confirmed verbally or in writing to and was subsequently under paid by over R11000. This is completly disgusting. I am still awaiting the voice recording and email confirmation where I agreed to the incorrect amount paid to me
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Weelee's replyOfficial
07 Sept 2022, 15:54Hi there Marcus,
We appreciate your honest feedback here. We have tried to reach out to you - please do let us know when you are ready to chat, we'd love to work with you and discuss the issue at hand. We will in the meantime take your feedback on board and address this internally. We know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers.
We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Best,
The Weelee team
We appreciate your honest feedback here. We have tried to reach out to you - please do let us know when you are ready to chat, we'd love to work with you and discuss the issue at hand. We will in the meantime take your feedback on board and address this internally. We know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers.
We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Best,
The Weelee team
Weelee's reply07 Sept 2022, 15:54
Official
Hi there Marcus,
We appreciate your honest feedback here. We have tried to reach out to you - please do let us know when you are ready to chat, we'd love to work with you and discuss the issue at hand. We will in the meantime take your feedback on board and address this internally. We know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers.
We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Best,
The Weelee team
We appreciate your honest feedback here. We have tried to reach out to you - please do let us know when you are ready to chat, we'd love to work with you and discuss the issue at hand. We will in the meantime take your feedback on board and address this internally. We know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers.
We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Best,
The Weelee team