RP
Ravi P
1 reviews | Active since Aug 2024
13 Aug 2024, 17:32
Stay away from Weelee for buying
We trust them because they position themselves to be professional. We would not have bought this vehicle if this was not Weelee, when they said vehicle is in good condition and they will support for any issues, we made a mistake of trusting them. Now they dont respond to emails or calls, they only way to get a response is to visit them, that too false promises. My issues remain unresolved since Feb now. I saw their response to be same for all (unhappy) customers, apology and internal escalation. Spoke to a few more buyers, everyone has the same situation. Stay away!!
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Replies (3)0
Replies (3)
Weelee's replyOfficial
14 Aug 2024, 10:36Hi Ravi,
We apologise for the bad experience you had with us, and that your attempts to communicate seem to have fallen on deaf ears. We understand your frustration and can assure you this is not taken lightly. We are committed to improving our services and addressing the issues you’ve raised. Please note that we have sent your details to our sales team so they may look into this and thoroughly review what went wrong. We know there is always room to do better, and our promise is for us to continue to push, improve, and always do right by our customers.
Regards,
The Weelee Team
We apologise for the bad experience you had with us, and that your attempts to communicate seem to have fallen on deaf ears. We understand your frustration and can assure you this is not taken lightly. We are committed to improving our services and addressing the issues you’ve raised. Please note that we have sent your details to our sales team so they may look into this and thoroughly review what went wrong. We know there is always room to do better, and our promise is for us to continue to push, improve, and always do right by our customers.
Regards,
The Weelee Team
Weelee's reply14 Aug 2024, 10:36
Official
Hi Ravi,
We apologise for the bad experience you had with us, and that your attempts to communicate seem to have fallen on deaf ears. We understand your frustration and can assure you this is not taken lightly. We are committed to improving our services and addressing the issues you’ve raised. Please note that we have sent your details to our sales team so they may look into this and thoroughly review what went wrong. We know there is always room to do better, and our promise is for us to continue to push, improve, and always do right by our customers.
Regards,
The Weelee Team
We apologise for the bad experience you had with us, and that your attempts to communicate seem to have fallen on deaf ears. We understand your frustration and can assure you this is not taken lightly. We are committed to improving our services and addressing the issues you’ve raised. Please note that we have sent your details to our sales team so they may look into this and thoroughly review what went wrong. We know there is always room to do better, and our promise is for us to continue to push, improve, and always do right by our customers.
Regards,
The Weelee Team
Weelee's replyOfficial
14 Aug 2024, 11:05Hi Ravi,
We’ve tried to reach you but were unable to connect as the number we have seems to be unavailable. To ensure we can address your concerns properly please provide us with a working contact number. This will allow our team to get in touch with you directly and thoroughly investigate the issues you’ve raised.
We are committed to addressing your concerns and look forward to your response.
Best regards,
The Weelee Team
We’ve tried to reach you but were unable to connect as the number we have seems to be unavailable. To ensure we can address your concerns properly please provide us with a working contact number. This will allow our team to get in touch with you directly and thoroughly investigate the issues you’ve raised.
We are committed to addressing your concerns and look forward to your response.
Best regards,
The Weelee Team
Weelee's reply14 Aug 2024, 11:05
Official
Hi Ravi,
We’ve tried to reach you but were unable to connect as the number we have seems to be unavailable. To ensure we can address your concerns properly please provide us with a working contact number. This will allow our team to get in touch with you directly and thoroughly investigate the issues you’ve raised.
We are committed to addressing your concerns and look forward to your response.
Best regards,
The Weelee Team
We’ve tried to reach you but were unable to connect as the number we have seems to be unavailable. To ensure we can address your concerns properly please provide us with a working contact number. This will allow our team to get in touch with you directly and thoroughly investigate the issues you’ve raised.
We are committed to addressing your concerns and look forward to your response.
Best regards,
The Weelee Team
RP
Ravi P's updateReviewer Update
20 Aug 2024, 07:08I did not see any attempts to reach out to me on the contact details shared.
RP
Ravi P's update20 Aug 2024, 07:08
Reviewer Update
I did not see any attempts to reach out to me on the contact details shared.