1 reviews | Active since Jan 2013
Shame on you
Very sad about the service i received after reading so many good reviews. Wanted to sell my land rover and disclosed everything on the car and what has been removed. Auction went alright and got a so so price on the car. 2 days no calls from the buyer, then when they did call asked me the same questions i was asked by Weelee. Told them the same that some things had been removed and that he would now need to talk to his manager because it was not disclosed in the ad. Never got any feedback from anyone at weelee till i said i would be selling else where. Then only did i get any sort of action to say they will then redo the sale. Too little too late. Would not recommend to anyone to use them, not as effortless as they say.
We appreciate your honest feedback here and are so sorry to hear you feel this way. We do try to ensure that our customers feel informed and supported throughout the entire process, but we do understand your frustration. We are so sorry the experience did not live up to your expectations.
We know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers. We have escalated the matter internally and will be reaching out to you. We hope you’ll consider giving us another chance. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Best, The Weelee team
We appreciate your honest feedback here and are so sorry to hear you feel this way. We do try to ensure that our customers feel informed and supported throughout the entire process, but we do understand your frustration. We are so sorry the experience did not live up to your expectations.
We know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers. We have escalated the matter internally and will be reaching out to you. We hope you’ll consider giving us another chance. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Best, The Weelee team