Service remains BAD

bsolutely the worst experience we’ve ever had purchasing a vehicle. We bought a car from Weelee in August and from the very beginning the service has been shocking. We have been sending emails back and forth with no proper response, constantly having to follow up for information that should have been provided upfront.

We paid in advance for the vehicle registration, yet months later we still have not received the registration documents. Despite repeated requests, there has been zero progress and no accountability from their side.

To make matters worse, the car’s licence has now expired, and we are unable to renew it on NaTIS because the vehicle is not in the correct state. The attached NaTIS message clearly states that the vehicle must be in a licensed state to proceed — something Weelee failed to manage despite being paid to do so.

This entire process has been beyond frustrating and incredibly unprofessional. After-sales service is non-existent, communication is poor, and we are left with an unlicensed vehicle through no fault of our own.