1 reviews | Active since Dec 2022
Selling my car DISAPPOINTMENT!!!!
i am so disappointed with the recent experience i had when trying to sell my car to Weelee. In the beginning it was promising and they were communicating as they said they would. then they called with an offer that was low and said they would call me back as they are trying to get a higher offer. i have been calling them and leaving messages with nobody getting back to me. you are left chasing after them with no response which is so frustrating
The process is supposed to be fast according to them and i have been waiting for a simple " We are taking the car or not''
I have sent texts and whatsapp messages still no conclusion on selling my car. i guess by their silence you should put together what they are saying.
We appreciate your honest feedback here and are so sorry to hear you feel this way. We do try to ensure that our customers feel informed and supported throughout the entire process, but we do understand your frustration. Please note that we have sent your details to our sales team so they may look into this and contact you to assist you.
We know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers. We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Regards,
The Weelee team
We appreciate your honest feedback here and are so sorry to hear you feel this way. We do try to ensure that our customers feel informed and supported throughout the entire process, but we do understand your frustration. Please note that we have sent your details to our sales team so they may look into this and contact you to assist you.
We know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers. We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need.
Regards,
The Weelee team