ES
Etienne S
1 reviews | Active since Aug 2012
30 Nov 2024, 09:38
Sales person arrogant and a bullie
Absolutely terrible, if you ask them to cancel the purchase they will take for ever, essentially blocking you from buying a vehicle from someone else,the sales person Antony is Absolutely arrogant and tells me to deal with it and they will attend to it when they have time . I have been informed that the branch managers name is Nick and he could deal with it because it's not there problem,we'll thank you Antony hopefully your branch manager says this post and someone deals with it
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Weelee's replyOfficial
02 Dec 2024, 15:52Hi Etienne,
We sincerely apologise for the experience you've had, and we understand how frustrating this situation must be for you. This is certainly not the standard of service we strive to provide. We have taken your feedback seriously and are escalating this to ensure it is resolved as quickly as possible.
We sincerely apologise for the experience you've had, and we understand how frustrating this situation must be for you. This is certainly not the standard of service we strive to provide. We have taken your feedback seriously and are escalating this to ensure it is resolved as quickly as possible.
Our branch manager will be in touch with you shortly to address your concerns and assist with the matter. We appreciate your patience and are committed to resolving this for you. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience moving forward.
Regards,
The Weelee Team
Regards,
The Weelee Team
Weelee's reply02 Dec 2024, 15:52
Official
Hi Etienne,
We sincerely apologise for the experience you've had, and we understand how frustrating this situation must be for you. This is certainly not the standard of service we strive to provide. We have taken your feedback seriously and are escalating this to ensure it is resolved as quickly as possible.
We sincerely apologise for the experience you've had, and we understand how frustrating this situation must be for you. This is certainly not the standard of service we strive to provide. We have taken your feedback seriously and are escalating this to ensure it is resolved as quickly as possible.
Our branch manager will be in touch with you shortly to address your concerns and assist with the matter. We appreciate your patience and are committed to resolving this for you. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience moving forward.
Regards,
The Weelee Team
Regards,
The Weelee Team