GB
Gareth B

1 reviews | Active since Jun 2021

31 Jan 2022, 17:24

Poor service delivery

i would not recommend using weelee due to the poor service, i place vehicle on there sight received an offer and then took to the dealer for them to look they didn't want to take it after having a look at it cause of the conversion of the engine, they said they had informed weelee that they were not interested yet the communication i received from them about accepting a lower offer and then telling me all was ok and that i could take the vehicle to to the dealer and sign the agreement and wait for police clearance, yet when i got to the dealer i wont mention on here they were very rude did not even remember me from the week before and had another look at the vehicle only to tell me they inform weelie they didnt want the vehicle , after all the trouble i had gone threw to remove the work tracker in time to take it to them on Saturday, just to be turned away, so i feel this i really poor service on both side weelie and the deal trreat one like lower class people . not to be used ever again and will let everyone i know how bad the experience was and a waste of mine time !!!!

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Replies (1)
Weelee
Weelee's reply02 Feb 2022, 15:24
Official
Hi there Gareth,

We appreciate your honest feedback here and we are so sorry to hear about your experience with Weelee. We'll take your feedback on board and address this internally. We know there is always room to do better, and our promise is for us to continue to push, improve and always do right by our customers.

We hope you’ll consider giving us another chance in the future. Feel free to reach out to us anytime and we'll see to it that you get what you need.

Best,
The Weelee team