GD
Gerhard D
1 reviews | Active since Feb 2022
12 Feb 2022, 23:39
Poor service
Most unprofessional service ever received from CIT Pretoria.
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Weelee's replyOfficial
10 Mar 2022, 12:50Hi Gerhard, We appreciate your honest feedback here, and we are sorry we let you down. We want you to know that we reached out to your consultant, to get a little more insight into what happened here. Clearly, we could have done better, and we are sorry that you received such unprofessional service from CIT. In the future, we will make sure that the situation doesn’t happen again. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. Thanks again for your feedback.
Weelee's reply10 Mar 2022, 12:50
Official
Hi Gerhard, We appreciate your honest feedback here, and we are sorry we let you down. We want you to know that we reached out to your consultant, to get a little more insight into what happened here. Clearly, we could have done better, and we are sorry that you received such unprofessional service from CIT. In the future, we will make sure that the situation doesn’t happen again. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. Thanks again for your feedback.