KS
Kobus S

1 reviews | Active since Oct 2019

17 Apr 2026, 13:08

Poor Responses and Service after Car Bought

Kindly can I get clarification on the following points please. The vehicle has been advertised as Roadworthy ready and nowhere on the Dekra report is there any mention of Wheelnuts that are missing. ALL FOUR WHEELS HAVE 1 NUT MISSING. Kindly explain this as this is a requirement for roadworthy.

Secondly, I have not received paperwork for the Transport / Carrier company that was used (R5500). I was told the vehicle will be sent to Cape Town. As per normal, and out of experience, Cars get loaded on a Carrier truck and sent down to Cape Town. To my Surprise I was told yesterday by the salesperson that the car is "driven" down to Cape Town. So effectively I bought a vehicle, advertised with 153 750 km (Vehicle DNA Report Sell-*** showing 153549km), Dekra report showing 153599 and arrived in Cape Town on My receipt of the vehicle with 155090, so 1491km later (please refer to attached Dekra inspection, Vehicle DNA report and screenshot of add for Terios as well as pictures attached.)

So kindly explain to me how I as a client of Weelee must interpret this? So technically I was sold a vehicle with 155090km on the ODO instead of 153599KM. Also, a non-roadworthy vehicle. This then relates to ***** as the value of the vehicle would be less.

I request Weelee to advise on this please.

0
Replies (1)
Weelee
Weelee's reply17 Apr 2026, 14:12
Official
Hi Kobus, Thank you for reaching out with your concerns. It is important to us that our customers are satisfied and fully informed. We sincerely apologise for any confusion regarding the vehicle's condition and transport details. Your feedback is valuable, and immediate attention is required to address these issues. We will investigate this further and provide you with feedback accordingly. The Weelee Team