WF
William F
1 reviews | Active since Jun 2024
11 Jul 2024, 10:02
Poor quality 2nd hand Car and shocking customer service
Bought a car from weelee almost a month ago, on collecting it, ran out of petrol 800m from showroom, car then returned to Weelee, waited 2 days for repairs to petrol cap, collected car 2nd time, drove 100km and transmission fault, car collected on flatbed truck on 24th June. Commitment were made to provide feedback, had to follow up as no correspondence. In short bought a car and signed paperwork on 20th of June and still don't have a vehicle. My perception is no quality control or knowingly selling defective cars. Would not recommend Weelee to anyone.
Helpful (0)
Replies (1)0
Replies (1)
Weelee's replyOfficial
11 Jul 2024, 14:29Hi William,
Thanks for taking the time to write a review. We are so sorry about the trouble you've experienced with your car and that you are still waiting for it. We understand the frustration this may have caused you. We want you to know that we will be passing your comments on to our consultants and management team so they can reach out to you and assist you. We want to make sure your voice is heard as we continue to improve, and we hope you won’t hesitate to reach out if there’s anything we can do to make this better. All the Best,The Weelee team
Thanks for taking the time to write a review. We are so sorry about the trouble you've experienced with your car and that you are still waiting for it. We understand the frustration this may have caused you. We want you to know that we will be passing your comments on to our consultants and management team so they can reach out to you and assist you. We want to make sure your voice is heard as we continue to improve, and we hope you won’t hesitate to reach out if there’s anything we can do to make this better. All the Best,The Weelee team
Weelee's reply11 Jul 2024, 14:29
Official
Hi William,
Thanks for taking the time to write a review. We are so sorry about the trouble you've experienced with your car and that you are still waiting for it. We understand the frustration this may have caused you. We want you to know that we will be passing your comments on to our consultants and management team so they can reach out to you and assist you. We want to make sure your voice is heard as we continue to improve, and we hope you won’t hesitate to reach out if there’s anything we can do to make this better. All the Best,The Weelee team
Thanks for taking the time to write a review. We are so sorry about the trouble you've experienced with your car and that you are still waiting for it. We understand the frustration this may have caused you. We want you to know that we will be passing your comments on to our consultants and management team so they can reach out to you and assist you. We want to make sure your voice is heard as we continue to improve, and we hope you won’t hesitate to reach out if there’s anything we can do to make this better. All the Best,The Weelee team