MP
Marscha P
1 reviews | Active since Apr 2021
26 Sept 2024, 19:08
Poor feedback and response
We have sold 2 vehicles simultaneously via Weelee to Waleed Hardien on Thursday, 29 August 2024. On his way back he got two fines on one of the vehicles (29th August R600 and 2 September R1 500). I have contacted him numerous times which promise after promise that he will settle the fines, to no avail. I have contacted Weelee twice about this - they mentioned it will be escalated, no feedback since. I need this sorted out please.
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Replies (2)
Weelee's replyOfficial
27 Sept 2024, 10:39Hi Marscha,
Thank you for bringing this to our attention. We sincerely apologise and understand your frustration. This is not the level of service we strive for.
We have escalated this matter internally and one of our sales consultants will reach out to you to ensure this issue is address and resolved promptly.
Regards,
The Weelee Team
Thank you for bringing this to our attention. We sincerely apologise and understand your frustration. This is not the level of service we strive for.
We have escalated this matter internally and one of our sales consultants will reach out to you to ensure this issue is address and resolved promptly.
Regards,
The Weelee Team
Weelee's reply27 Sept 2024, 10:39
Official
Hi Marscha,
Thank you for bringing this to our attention. We sincerely apologise and understand your frustration. This is not the level of service we strive for.
We have escalated this matter internally and one of our sales consultants will reach out to you to ensure this issue is address and resolved promptly.
Regards,
The Weelee Team
Thank you for bringing this to our attention. We sincerely apologise and understand your frustration. This is not the level of service we strive for.
We have escalated this matter internally and one of our sales consultants will reach out to you to ensure this issue is address and resolved promptly.
Regards,
The Weelee Team
MP
Marscha P's updateReviewer Update
11 Oct 2024, 11:20Good day
Can you please give attention to this matter as promised????
Regards
Can you please give attention to this matter as promised????
Regards
MP
Marscha P's update11 Oct 2024, 11:20
Reviewer Update
Good day
Can you please give attention to this matter as promised????
Regards
Can you please give attention to this matter as promised????
Regards