POOR CUSTOMER SERVICES

This is my bimonthly review until my problem gets resolved. Weelee has promised me that my matter is being investigated and that someone will reach out to me. After no response, I have reviewed weelee again for poor services, which someone has 'tried' to reach out to me with the name of Jonathen. Jonathen called me late morning, and when i answered i explained that i was currently in a meeting and if he could call me back at 14:30 the same day so that we can discuss my unresolved issues it will be great. As expected the call did not happen and after Dinner with partner I saw I had miss call from Jonathen at 17:36. 3Hours later than the agreed time. This was 15 days ago, and here i am still waiting on a solution for the car they sold me that is breaking down more and more weekly with costs i cant afford.

P.S This was a platinum rated car.