JN
Jackie N
1 reviews | Active since Apr 2018
29 Jun 2024, 17:18
Poor customer service
I recently bought a car with weleee midtream and the lady called Eunice enrolled service plan and extended warrantees withought my concerned i ve written her several emails withought respond im now strugling with the car i the policies are not helping at all
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Weelee's replyOfficial
30 Jun 2024, 08:07Hi Jackie,
We are so sorry for the disappointing experience and the delay in communication. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and will be reaching out to you to ensure your concerns are hear and taken on board going forward.
The Weelee Team
We are so sorry for the disappointing experience and the delay in communication. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and will be reaching out to you to ensure your concerns are hear and taken on board going forward.
The Weelee Team
Weelee's reply30 Jun 2024, 08:07
Official
Hi Jackie,
We are so sorry for the disappointing experience and the delay in communication. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and will be reaching out to you to ensure your concerns are hear and taken on board going forward.
The Weelee Team
We are so sorry for the disappointing experience and the delay in communication. We understand your frustration and can assure you this is not the level of service we aim to provide. We have escalated the matter internally and will be reaching out to you to ensure your concerns are hear and taken on board going forward.
The Weelee Team