LH
Lavell H
1 reviews | Active since Aug 2024
15 Sept 2025, 12:53
Poor customer experience
Weelee was supposed to get back to me regarding the sale of my vehicle. They contacted me on the 10th of September ensuring me that they would contact me after 2pm. Since then, I have been on hold with both the main and alternative contact number for over 4 minutes, no response to any of the emails or WhatsApp messages sent to all contact points.
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Weelee's replyOfficial
15 Sept 2025, 16:52Hi Lavell,
We’re very sorry to hear about your experience. This is not the standard of service we aim to provide at Weelee.
Please know that your feedback has been escalated to the relevant team so we can investigate and ensure this is resolved as quickly as possible. We sincerely apologise for the inconvenience and frustration caused.
Regards,
The Weelee Team
We’re very sorry to hear about your experience. This is not the standard of service we aim to provide at Weelee.
Please know that your feedback has been escalated to the relevant team so we can investigate and ensure this is resolved as quickly as possible. We sincerely apologise for the inconvenience and frustration caused.
Regards,
The Weelee Team
Weelee's reply15 Sept 2025, 16:52
Official
Hi Lavell,
We’re very sorry to hear about your experience. This is not the standard of service we aim to provide at Weelee.
Please know that your feedback has been escalated to the relevant team so we can investigate and ensure this is resolved as quickly as possible. We sincerely apologise for the inconvenience and frustration caused.
Regards,
The Weelee Team
We’re very sorry to hear about your experience. This is not the standard of service we aim to provide at Weelee.
Please know that your feedback has been escalated to the relevant team so we can investigate and ensure this is resolved as quickly as possible. We sincerely apologise for the inconvenience and frustration caused.
Regards,
The Weelee Team