aT
aletta T

1 reviews | Active since Apr 2022

18 Jan 2024, 03:28

Poor after sales service

Terrible after sales service. Its been 4 months waiting for Weelee Kempton Park to make good on promise of fixing a few things on the car when I purchased a vehicle from them beginning October 2023. It's been taken up with management more than a month ago and by the looks of it, it made no difference. Very disappointed!!

0
Replies (3)
Weelee
Weelee's reply18 Jan 2024, 08:14
Official
Hi Aletta, 

We are so sorry to hear your experience buying a car with us was less than satisfactory. This is not the level of service we aim to provide. We appreciate you bringing this to our attention and will be contacting you soon to ensure your concerns are heard and that the matter get's resolved. 

The Weelee Team
aT
aletta T's update22 Jan 2024, 15:01
Reviewer Update
To date no one has botheted to contact me. The after sales manager do not respond to my messages and reception do not answer the calls. Left 2 messages on the answering machine. Yet no contact.
aT
aletta T's update22 Jan 2024, 15:04
Reviewer Update
To date no one has botheted to contact me. The after sales manager do not respond to my messages and reception do not answer the calls. Left 2 messages on the answering machine. Yet no contact.