Poor After Sale Service

I recently purchased a vehicle through Weelee and was initially informed that the company would handle the license disc and number plates for me. However, after waiting three weeks without any feedback—despite sending multiple emails to Jason and Daniel and trying to contact them by phone numerous times—I eventually learned that they were unable to complete the registration process because the car needed to be registered in another province.

As a result, I had to handle the entire process myself. I was assured that I would be refunded for the costs incurred, but I have now been waiting several more weeks with no response or follow-up from Jason or Daniel. The lack of communication and poor after-sales service from them has been extremely disappointing, and I would caution others about dealing with them based on my experience.

On a positive note, I would like to sincerely thank Thabang, the seller of the vehicle, for his professionalism and dedication. Although this issue was not part of his responsibilities, he went out of his way to assist me and tried to resolve the situation. His efforts and excellent service are truly appreciated.