AS
Anneline S

1 reviews | Active since May 2024

14 May 2024, 20:32

Poor after sale service

The service is great up untill the deal is through. After that communication is bad. I received my car on the 14th of February 2024 and up untill today no repairs have been made. We have contacted the sales person and the Manager and no arrangements have been made to fix the snags on the car. Also after receiving the car, I was not happy with it and wanted to return it 3 days after but an appointment with the manager was only received on the 7th day and therefore was informed that I cant reverse the transaction.

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Replies (1)
Weelee
Weelee's reply14 May 2024, 21:28
Official
Hi Anneline,

We're so sorry for the delay in communication and the inconvenience caused. We appreciate you bringing this to our attention and have escalated your review internally. We'll be in contact with you to make sure your concerns are taken on board going forward. 
The Weelee Team