GG
Gustav G

1 reviews | Active since Mar 2009

24 Feb 2022, 11:36

Over all a good experience

Weelee sell your car on auction to dealers. It works out great, except when the dealers don't come to the party. First dealer that bid on my car came back with an offer much lower than the bid because they state that it wasn't the model they thought they are buying, even though the vehicle was correctly classified on Weelee. Second offer confirmed an offer R5k lower than their bid, which I accepted. Deal was concluded fine.

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Replies (1)
Weelee
Weelee's reply24 Feb 2022, 15:39
Official
Hi there Gustav, 

First off, thanks for sharing your feedback. We are really sorry that we didn’t meet your expectations. Clearly, we fell short, and we sincerely apologise. 
In the future, we will make sure that steps are taken to ensure the situation doesn’t happen again. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard.

Have a lovely day further! Regards, the Weelee team 

Best regards,